Privacy Policy, Terms and Cookies
1. Privacy Policy
We respect your privacy and appreciate the trust you place in us. In this Privacy Policy, we explain clearly and transparently how we collect, use, and protect your personal data when you use this site.
Purposes of Data Processing
- Processing and shipping of orders;
- Management of customer account;
- Customer support communications;
- Sending commercial communications, with consent;
- Improving browsing and shopping experience.
Legal Grounds
The processing of data is based on:
- Contract execution (purchase of products);
- Consent (newsletter, marketing, cookies);
- Legitimate interest (website security, fraud prevention);
- Legal obligation (billing, accounting).
Data Subject Rights
Under applicable legislation, you have the right to:
- Access your personal data;
- Request rectification or deletion;
- Object to processing or request limitation;
- Request portability;
- Withdraw consent at any time;
- File a complaint with the National Data Protection Commission.
Data Retention
Your data will be retained only for the period necessary for the purposes for which it was collected or for the period required by law.
Data Sharing
Your data may be shared with service providers essential to the operation of the site and fulfillment of your orders (carriers, hosting, email marketing), always under a confidentiality commitment.
2. Terms and Conditions of Use and Purchase
- By placing an order, the user accepts our terms of sale, delivery times, and return policy.
- All prices include VAT at the legal rate in force.
- We reserve the right to change prices and conditions without prior notice.
- In case of stock error, the customer will be informed to choose replacement, wait, or refund.
3. Cookie Policy
This site uses cookies to improve user experience and ensure the proper functioning of the online store. Cookies are small text files stored on the user's device that help recognize the device on future visits.
Disable cookies
You can prevent the setting of cookies by adjusting your browser settings (check your browser's Help to find out how to do this). Be aware that disabling cookies will affect the functionality of this and many other sites you visit. Disabling cookies will generally result in disabling certain features and functionalities of this site. Therefore, it is recommended that you do not disable cookies.
Most browsers show how to set the browser to allow or disallow the use of cookies. To control the use of cookies, go to the privacy settings of the browser.
Third-party tools used
This site uses third-party tools that may collect information for statistical, analytical, or advertising purposes, such as:
- Google Analytics – for traffic analysis and user behavior;
- Meta Pixel (Facebook) – for conversion tracking and optimization of advertising campaigns on Facebook and Instagram;
- Google Ads – for remarketing and measuring ad performance;
- TikTok Ads – for tracking events and campaigns conducted on the TikTok platform.
These services may collect data such as IP address, geographical location, browser type, and pages visited. The information collected is used solely to improve user experience and the effectiveness of marketing campaigns, being processed based on user consent.
If you wish to obtain more information about how these tools handle your data, we recommend consulting the privacy policies of each provider.