✔ We ship to Portugal, Spain, all of Europe, Angola, and other international destinations

✔ Shipping with tracking

✔ Continental Portugal and Spain: estimated delivery of 2 to 7 business days

✔ Islands, Europe, and Angola: estimated delivery of 5 to 10 business days

✔ Secure purchase in an online store since 2015

Quick Information

Order today for dispatch in the next business days, according to item availability.

The prices of the products presented on the site already include VAT. The shipping costs presented below are indicated excluding VAT, with the tax applied at checkout when legally due, according to current legislation, the destination country, and the customer's tax framework.

Delivery Times

The total delivery time varies according to the destination of the order.

🇵🇹 Continental Portugal and 🇪🇸 Spain
Average delivery time: 2 to 7 business days

🌏 Islands, Europe, and Angola
Average delivery time: 5 to 10 business days

*Except for out-of-stock products and pre-orders.

• The total delivery time includes the order processing time and the transportation time after dispatch.
• Only business days count. Weekends and holidays are not included in the count.
• During promotional campaigns, festive seasons, or periods of high order volume, the times may be subject to slight adjustments.
• Shipments outside the European Union may be subject to customs formalities and potential customs delays.
• Orders with products of different delivery times follow the longest time frame.
• If there is any significant delay, the customer will be informed.

Shipping Prices

The amounts below are presented excluding VAT. The shipping cost is subject to the applicable VAT according to current legislation, the destination country, and the customer's tax framework at the time of purchase.

Shipping costs vary according to the weight and volume of the order, destination country, selected shipping method, and applicable tax framework.

For other international destinations, shipping costs are calculated according to the destination country, weight, volume, and available service.

Pre-Orders

Products in PRE-ORDER have extended deadlines, indicated on the product page. If an order is placed with other items, everything will be shipped together, respecting the longer deadline.

Products for Professional Use

A large part of our products is aimed at professionals in the aesthetics and health field.

By purchasing, the customer declares to have the appropriate training, for example, as a doctor or aesthetician.
For the Kit Rose de Mer, it is necessary to send proof, such as a photo of the professional certificate.

Have questions? Write to us: contato@cacauchicshop.pt

Order Processing

After payment confirmation, orders go through an internal preparation process that includes:

• payment verification
• product separation in the warehouse according to order flow
• packaging
• creation of the shipping label
• delivery to the carrier

Orders are usually prepared within 1 to 5 business days.

When items are available for immediate shipment, the order may be prepared and sent more quickly.

During periods of higher order volume, promotional campaigns, or festive seasons, this timeframe may extend up to 7 business days.